Do you get a message starting “You do not have an Account...” from Outlook Express (Version 5 on) when you try to send an e-mail from a website?
Note: Your jurisdiction, state, province or nation may have issued a recommendation not to use Outlook or its derivatives, or it may be expressly prohibited to use those programs, for business or confidential electronic communications.

When you click on an e-mail link on a website page, if you want to use Outlook or Outlook Express to send web e-mails and not Hotmail or MSN Explorer, then if Internet Explorer is started and on-line, click on Tools at the top, click Internet Options..., click the Programs tab, click on the box at the right of E-mail:, click on Outlook Express (or Outlook) to select it, then click Apply and click OK.

1. Basic Outlook operation

Setting up an Outlook account
To add a new Account in Outlook, check if the sign-up Welcome e-mail from your Internet Service Provider (ISP) contains the names of their mail servers. (The names usually have this format: pop.greatisp.com, mail.goodisp.com, pop.myisp.co.uk, smtp.myisp.co.uk, smtp.ispname.com).
If not, send a message to your ISP customer services or technical support (stating your internet connection Account name or Username - example: yourname@ispname.com) requesting the POP server and SMTP server names so you can send e-mails and forms directly from websites which you access using their internet service.

When you have the server names, add a new Account to Outlook with this easy procedure -

1. Start Outlook on the Desktop, or click Start button, move to Programs, click Outlook on the program list.

2. Click on Tools on the toolbar at the top of the window.

3. Click on Accounts..., then click the Mail tab if not selected.

4. Click the Add button, then click on Mail to the right.

5. Follow the Internet Wizard panels and enter details in the boxes, clicking the Next button to continue to each panel, like this -
- on the first two panels, input a name and your e-mail address to receive messages, which must be a valid address;
- for the server details, ensure POP3 is selected and input the 'Incoming mail' POP or POP3 server name and the 'Outgoing mail' SMTP server name as notified to you by your ISP;
- on the 'Internet Mail Logon' panel, input your e-mail address or internet connection username (see which one works) - type over the default partial name if required, or press -> (cursor right) key and input the full name. This will confirm you are an authorized user of your ISP's mail server when receiving or sending e-mails;
- do not enter a password in the 'Password:' box, and click the checkbox after it to deselect 'Remember password' and it is not checked/ticked. This ensures only you will have authorized access to your e-mail Inbox as the password will be requested each time you Receive or Send e-mails.

6. Click Finish.
The new account will be shown in the list - if it is not shown as the default, click on the name of the new account, then click the 'Set as Default' button.

7. Click the Close button.

8. Then close Outlook.

Now you should be able to send a Form or e-mail from most websites - you could send an e-mail right now to me at mail1@netman24.plus.com. If successful, a copy of your message should be saved in the 'Sent Items' folder in Outlook Express on your system as a record of your message (this can be set by clicking on Tools, then click Options... then click Send tab, then click the checkbox to select the Save messages facility and then click on OK).

2. Advanced and optional Outlook facilities

Receiving e-mails from external e-mail addresses and servers
If at a later time you use Send All or Receive All when using Outlook to send to, or download from, your named external e-mail Inbox, you must enter the correct password if prompted by a pop-up panel.
Warning: Use Send and Receive and Receive All with great care as you will delete all the e-mails from your e-mail account Inbox on the server when downloading the latest messages.
To stop the deletions, click on Tools at the top, click on Accounts..., click the mail Account name to highlight it, click the Properties button, click the Advanced tab, then under Delivery click the checkbox to select the 'Leave a copy of messages on server' option, click on Apply then click OK.

The first time Receive All is used to download from an e-mail Inbox, in some cases hundreds of messages can be received. To bulk-delete those not required, click on the first e-mail message to be deleted to select it, press and hold down the Shift key (above the Ctrl or Control keys), and at the same time press the cursor down or cursor up arrow key (below the End key) to highlight more e-mails in the correct direction - one at a time, or hold down that cursor arrow key to select a block of e-mails in one go. Release the cursor arrow key, then the Shift key, then press the Delete or Del key - the selection will be deleted (if confirmed), or moved to the Deleted Items folder. Repeat the process to select a further block of e-mails as required.
To delete all e-mails in the Deleted Items folder, right-click on the folder name, click Empty 'Deleted Items' Folder, or similar wording, then confirm the deletion if prompted.

Sending e-mails to external e-mail addresses
To store any new e-mails in the Outbox ready to send later, then if Outlook is not Offline already, double-click on the computer icon or the word Online in the status line at the bottom of the Outlook window, or click on File at the top of the window and click on Work Offline to select if seen in the menu. After you create every new e-mail message or reply, click its Send icon every time to store it in the Outbox. Then send all of them when you are ready - click on Tools, move down to Send and Receive and over to the right past the '>' (right pointer) and click Send All, input the password if prompted, then if not checked/ticked, click the checkbox next to 'Hang up when finished' to disconnect the dial-up line (unless you want to continue an online internet session, or are using superhighway/broadband).

Notice
Outlook and its versions are software products licensed and supplied by, and the copyright of, the Microsoft Corporation and others, and all trademarks and product names are acknowledged. Certain designs and sentiments are copyrights of Hallmark Licensing, Inc.